why do people like chatbots
- chatbots powerful due to immediacy, direct imitation
- loneliness, hyper-individualism
- speed
- context-specific
- some ppl just do better with ‘natural language’?
- disability and hands-free curb cut effect - ease of text-to-speech and speech-to-text
- perceived neutrality and expertise - so dangerous - technology is not neutral - ai misinformation