deeply involving a community means people > research process > your own wants and needs
small orgs often don’t have time to do the research collabs they want to do and big orgs don’t have consistent strategy across isolated teams
‘Move Slow and Learn Things’ -> move at the speed of users and accommodate their needs and prior experiences
goals: understanding a problem space / building a preliminary solution / validating previous research / insights for advocacy
doing desk research on specific communities before approaching them or defining research goal is really important - they’ve often posted public blog posts, accounts, articles etc already on the troubles they’re facing - don’t want to waste anyone’s time
is there a need for an academic scholarly framing in research for it to be vigorous
the complexities of tech systems / social systems makes it more difficult to question, we need interdisciplinary work for that
moving away from current conceptions of robust/reliable/legitimate
don’t bring everything into the sameness, work within relationality - bring the coexisting differences
participant sampling - can’t represent an entire population - purpose and strategic sampling to see who offers meaningful insight, or who can help deepen and clarify understanding of particular issues